These Terms and Conditions (“Terms”) govern your access to and use of the Eclat Skin London® website, products, services, mobile applications, and related content (the “Website”). Please read them carefully before using the Website. By accessing or using the Website, you agree to be legally bound by these Terms. If you do not agree to these Terms, do not use the Website.
1. About Eclat Skin London®
The Website is owned and operated by Eclat Skin London® (“Eclat,” “we,” “us,” “our”). We are a leading skincare brand offering high-performing, cruelty-free products powered by natural ingredients and advanced technologies.
We believe clear, healthy skin is within reach with the right products and care. Our skincare essentials are thoughtfully designed to help reveal your best skin.
2. Accepting These Terms
By accessing and using our Website, registering for an account, purchasing products, or submitting any personal information to Eclat Skin London®, you agree to be bound by these Terms. If you do not agree, you may not access or use the Website.
These Terms apply to all visitors, users, customers, and others who access or use the Website (“you”).
By accessing or using the Website you represent that you are at least 18 years old and have the legal authority to accept these Terms. If you are under 18 or do not have authority to legally bind yourself, you may only use the Website under the supervision of a parent or legal guardian who agrees to these Terms.
3. Changes to These Terms
Eclat Skin London® may revise these Terms from time to time in our sole discretion. If we make material changes, we will notify you through the Website or by email. By continuing to access or use the Website after revisions are effective, you agree to be bound by the updated Terms.
Review these Terms periodically for changes. If you do not agree to revised Terms, you must stop using the Website. Your continued access or use constitutes acceptance of revised Terms.
4. Access and Use of the Website
Permission to Use: Eclat Skin London® grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal, non-commercial use, subject to your compliance with all Terms.
Restrictions: You agree not to access, reproduce, duplicate, copy, sell, re-sell, visit, or otherwise exploit the Website for any commercial, unethical, or unlawful purpose. You will comply with all applicable laws and not infringe rights of Eclat Skin London® or any third party when using the Website.
Availability: We endeavor to make the Website available 24/7, excluding scheduled maintenance, updates, and events outside our control. We are not liable if the Website is unavailable or access is disrupted.
Mobile Services: The Website may offer features and services accessible on or through mobile devices, including via a mobile app, messaging services, SMS, MMS, API, and mobile-optimized aspects of the Website (“Mobile Services”). Your use of Mobile Services is subject to these Terms and applicable policies. Message and data rates may apply. Availability and features may vary by device, network, or geographical area.
Updates: Eclat Skin London® reserves the right to modify or discontinue the Website at any time without notice. We may release updates, patches, enhancements, new features, and other changes for quality and security purposes. Updates may be required for continued use of some or all of the Website.
Accounts: Use of parts of the Website may require you to create an account and provide information such as username, password, contact details, and other registration details to Eclat Skin London®. You agree this information is accurate and up-to-date. Failure to provide accurate, complete, and up-to-date information constitutes a breach of these Terms. You are responsible for safeguarding your password and related account activity.
5. Intellectual Property Rights
The Website and all content, products, services, and materials included or available on it are the property of Eclat Skin London® and our licensors and protected by copyright, trademark, patent, and other intellectual property (“IP”) laws.
You do not acquire any ownership rights by accessing or using the Website. Eclat Skin London® reserves all rights not expressly granted. Using the Website does not grant you a license to any Eclat Skin London® or third-party IP.
Trademarks: Eclat Skin London® trademarks, service marks, graphics, logos, domain names, and trade names displayed on the Website are registered and unregistered marks of Eclat Skin London®. Our trademarks may not be used in connection with any third-party products or services without our prior written consent.
Copyright: The Website design, text, content, selection and arrangement of elements, organization, graphics, compilation, magnetic translation, digital conversion, and other matters related to the Website are protected under applicable copyright laws.
Legal Notice: Copyright © 2022 Eclat Skin London®. All rights reserved. All materials, content, graphics, and other works published on or by the Website by Eclat Skin London® are the exclusive property of Eclat Skin London® unless otherwise indicated. Any use without explicit permission is strictly prohibited.
6. Use of Your Content
Any user content, including comments, you submit or post to the Website is considered non-confidential. By submitting any user content, you grant Eclat Skin London® a perpetual, royalty-free, and non-exclusive license to use, modify, publicly display, reproduce, and distribute such content on the Website.
You are responsible for your submissions and any consequences. Any content you post or submit must comply with our content guidelines. It may not be illegal, harmful, threatening, abusive, harassing, defamatory, misleading, fraudulent, invasive of another’s privacy, or contain objectionable material. We may remove or refuse to post any submission for any reason in our discretion.
7. User Content Guidelines
Content submitted or posted by you on the Website must align with the following rules and standards:
- Content must be true, accurate, complete, and not misleading.
- Content must be relevant to the Website’s purpose as a skincare platform.
- You must have all necessary rights to post the content. It must not infringe any third party rights.
- Content must not reveal private or sensitive information without consent.
- Content must not contain material that is inappropriate, abusive, illegal, obscene, or racially, ethnically, or otherwise objectionable.
- Content must not contain sexually explicit material, promotions of violence, or discrimination.
- Content must not contain solicitations, spam, flooding, advertisements, chain letters, pyramid schemes, or disruptive commercial messages.
- Content must not contain materials that harm minors or exploit children.
- Content must not promote illegal or unethical activity, tobacco, vaping, drugs, or firearms.
- Content must not include any unsolicited promotions, political campaigning, fundraising, or petitions.
- Content must not contain materials that violate any third party policies or rights.
- Content must not contain malware, viruses, corrupted data, or any other harmful or deleterious elements.
- Content must not interfere with or disrupt the Website or its security mechanisms.
- Content must not attempt to gain unauthorized access to the Website, accounts, systems or networks.
Eclat Skin London® reserves the right to moderate, refuse, or remove any content in our sole discretion that violates these guidelines or is otherwise inappropriate. We are not responsible or liable for any user content posted by third parties.
8. Purchases and Payment
You are responsible for all activity under your account, including purchases. Eclat Skin London® may seek to collect from you any losses associated with such activity under the law.
Online Store: The Eclat Skin London® online store showcases our latest products available for purchase. Product details like price, color, size, availability, and features may change. Images are for illustrative purposes only. While we aim for reasonable accuracy, mistakes may occur. Ensure you review order details carefully before completing each transaction.
Prices: All prices on the Website are quoted in Great British Pounds (£/GBP) and include any applicable taxes, such as VAT, unless otherwise noted. Displayed pricing, currency, taxes, and fees apply to purchases by residents in the United Kingdom (UK). Your actual charges may vary based on local currency exchange rates, taxes, import duties, and other factors. You are responsible for paying any such amounts assessed.
Orders: All orders are subject to acceptance by Eclat Skin London®. We may require additional verification or information before accepting orders. If we cannot fulfill or cancel accepted orders, we will attempt to notify you by email and issue a refund.
Payment: You agree to pay all applicable charges for orders using your selected payment method. This may include credit/debit cards, electronic funds transfer, mobile payment, or other options outlined at checkout. Payment will be processed by secure third-party payment processors contracted by Eclat Skin London®. We do not directly process or store your sensitive payment data.
Automatic Renewals: Some purchases may involve recurring charges or automatic renewal. This includes subscription orders that auto-renew monthly. We will notify you of any recurring charges at checkout and in account settings. You must cancel before the renewal date to avoid being charged again.
Shipping and Delivery: We will ship your order to the designated address using standard shipping timelines indicated during checkout. Shipping costs and delivery times vary based on your location. All shipments are tendered to a third-party carrier, at which point title and risk of loss passes to you. Shipping dates are estimates only – we are not liable for delays or losses by our carrier.
Returns and Refunds: Purchased products may be returned within 30 days of delivery for a full refund, subject to our return guidelines. Please contact us to obtain prepaid return packaging. Used, damaged, or expired products cannot be returned. Refunds may take 1-2 billing cycles to process once received.
Promotions: Special offers, promotions, and discount codes are limited time offers valid while supplies last. They may have additional restrictions and exclusions disclosed during signup or at checkout. Eclat Skin London® may terminate promotions at any time without notice. Promo values apply to item’s original price only.
9. Our Liability
No warranties: Use of the website is at your own risk. it is provided “as is” without warranty of any kind, either expressed or implied. Eclat Skin London® disclaims any warranties or conditions of any kind, including but not limited to, any warranties of accuracy, reliability, title, merchantability, non-infringement, and fitness for a particular purpose.
No liability: Eclat Skin London® is not liable for any damages, harm, injuries, losses, claims, or other liabilities arising from or related to your access or use of the website and its content, including any user content, third-party sites/services, information, or technology. This includes direct, indirect, incidental, consequential, special, exemplary or punitive damages. These limitations apply even if Eclat Skin London® has been advised of the possibility of damages. Some jurisdictions do not allow limitations on implied warranties or exclusions of certain damages, so some of these disclaimers and exclusions may not apply to you.
Indemnity: You agree to defend, indemnify and hold Eclat Skin London® harmless from and against all claims, liabilities, damages, losses and expenses arising from or related to your improper use of the Website, submission or transmission of any content, use by minors, or violation of these Terms or applicable laws. This defense and indemnification obligation will survive termination of these Terms and your use of the Website.
10. Disclaimers and Limitations on Liability
Medical disclaimer: All content on the Website is for informational purposes only and should not be considered medical advice. You should always consult your physician or other qualified healthcare provider regarding any medical condition. Never disregard professional medical advice or delay seeking it due to information on our Website.
Accuracy: While we aim for accuracy in all our information, it may contain errors or inaccuracies. We provide the Website content on an “as is” and “as available” basis.
Third parties: We are not liable for any damage, harm, injuries, or losses caused by any third parties like hackers who may gain unauthorized access to information you provide to us. We are also not liable for criminal acts of third parties like fraud or identity theft.
State availability: Our Website is hosted in the United Kingdom and intended for users located in the UK. We make no representations that the Website or products/services are available or lawful for use outside the UK. Accessing the Website from territories where its contents are illegal or prohibited is at your own risk.
11. Copyright Infringement Claims
Eclat Skin London® respects intellectual property rights. Pursuant to our copyright policy and relevant laws, we respond to notices of alleged copyright infringement. If you believe your work has been copied and posted on the Website in a way that constitutes infringement, please provide the following information to our agent via the contact details below:
- Identification of the infringed work claimed to be infringed including sufficient detail for us to locate it;
- Your contact information including full legal name, mailing address, phone number, email address;
- A statement that you have a good faith belief the use of the content is not authorized by the copyright owner, agent, or law;
- A statement under penalty of perjury the information provided is accurate and you are authorized to make the complaint on behalf of the owner;
- Your physical or electronic signature.
Contact Info for Copyright Agent:
Attn: Legal
Eclat Skin London®
33 Princes St
London W1B 2LH
United Kingdom
We respect your intellectual property. Please also respect ours.
12. Governing Law
These Terms shall be governed by the laws of England and Wales without regard to conflict of laws principles. You agree to submit to the personal and exclusive jurisdiction of the courts located in London, England and waive any jurisdictional, venue, or inconvenient forum objections to such courts, provided that Eclat Skin London® may seek injunctive relief in any court of competent jurisdiction.
13. General Provisions
Entire agreement: These Terms constitute the entire agreement between you and Eclat Skin London® regarding their subject matter and supersede all prior understandings.
Severability: If any provision is found unenforceable, it will be severed without affecting the remaining provisions.
No waivers: Any failure by Eclat Skin London® to enforce a provision is not a waiver.
Headings: Section headings are provided for convenience only and do not define, limit, construe, or describe scope or extent of the sections.
No third-party beneficiaries: These Terms do not confer any third-party beneficiary rights. This means that no third party can enforce or rely on any provision of these Terms.
Force majeure: Eclat Skin London® shall not be liable for any failure in performance due to causes beyond our control, including but not limited to acts of God, war, terrorism, riots, embargos, strikes, lockouts, acts of civil or military authorities, network infrastructure failures, fire, floods, earthquakes, accidents, pandemics, shortages of transportation, fuel, energy, or materials.
Assignment: You may not assign or transfer these Terms without Eclat Skin London®’s prior written consent. Eclat Skin London® may assign these Terms.
Modifications: Eclat Skin London® may modify these Terms from time to time. You are responsible for reviewing and becoming familiar with any modifications. Your continued use of the Website following any modifications constitutes acceptance of the modified Terms.
Survival: Provisions that by their sense and context are intended to survive termination of these Terms shall survive.
Contact us: Please contact us with any questions or concerns regarding these Terms.
Effective Date: March 2023